jita live Terms and Conditions

These terms and conditions ("Terms") govern the use of the jita live platform and all services operated under it. These Terms form a legally binding agreement between the user ("you" or "player") and jita live ("we", "platform").

By accessing the jita live website, creating an account, or using any service, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using our platform.

Relevant Definitions

• Platform: The jita live website, mobile application and all associated digital services.
• Account: A user's registered profile that provides access to the platform's services.
• Wallet: The internal balance within an account where deposited and withdrawable funds are held.
• Bonus: Additional funds or rewards granted by jita live subject to meeting specific conditions.
• Wagering: The requirement to use bonus funds a specified number of times as bets.

To create an account on jita live, each user must provide accurate and complete information. If the information provided at registration is false, misleading or incomplete, the account may be closed immediately.

Registration Requirements

• Each individual may create only one account — multiple accounts under the same person's name are strictly prohibited.
• The name, mobile number and personal details provided at registration must be truthful.
• Account login details (username and password) must not be shared with any third party.
• An account may not be transferred or sold to anyone under any circumstances.

Identity Verification (KYC)

jita live follows a Know Your Customer (KYC) process to ensure secure transactions. The platform may request a national identity card or other government-approved identity document before a withdrawal request or for transactions above a certain amount. Withdrawals may be held until the KYC process is completed.

jita live is a platform operated for adults only. Anyone who does not meet the following conditions will not be permitted to create an account or use the platform.

• You must be 21 years of age or older. Account registration by anyone under 21 is strictly prohibited.
• You must act on your own behalf — operating an account on behalf of someone else is not permitted.
• Your account has never previously been closed or suspended by jita live.
• You are not on any responsible gaming self-exclusion list.

jita live handles transactions through mobile banking and bank transfer methods available in Bangladesh. All transactions are completed in Bangladeshi Taka (৳).

Deposit

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank).
• Deposits are generally credited to the account instantly.

Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Withdrawal processing generally takes 10 to 45 minutes.
• KYC verification must be completed before a withdrawal request is processed.

Important Transaction Rules

• Withdrawal requests may only be made through the same method used for the deposit.
• jita live reserves the right to immediately cancel any suspicious or fraudulent transaction.
• Transactions in cryptocurrency or any other digital currency are strictly prohibited.

jita live provides various types of bonuses and promotional offers. These bonuses are not direct cash — specific wagering requirements must be met before each bonus can be used.

Welcome bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw bonus funds, the bonus amount must be wagered 25 times. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, with wagering of ৳1,500 × 25 = ৳37,500.

General Bonus Terms

• A bonus may be claimed by a user only once (unless the offer description states otherwise).
• If the original deposit amount is withdrawn before the bonus wagering requirement is met, the bonus will be cancelled.
• Before claiming a bonus, read the specific terms of each offer carefully.
• jita live reserves the right to modify or cancel any bonus offer.
• If any fraudulent strategy is used with bonus funds, both the account and the bonus will be cancelled.

All games and betting activities on jita live are conducted under specific rules. Slots, live casino, cricket and football betting — each category has its own set of rules.

General Betting Terms

• A confirmed bet cannot be changed or cancelled afterwards.
• If a bet is left in an uncertain state due to a technical error, jita live reserves the right to review the relevant transaction.
• The decision of the relevant governing body of the sport shall be considered final in determining match results.
• For cricket matches, if a match does not complete a specified number of overs, bets on that match may be cancelled.
• Placing bets from multiple accounts at the same time or using software to place bets automatically is prohibited.

Multi-Bet and Multiple Selections

In a multi-bet, if all selections are not correct, the entire bet is lost. If one event is cancelled, it is removed from the multi-bet and the bet remains active on the remaining selections.

jita live places the highest importance on protecting users' personal and financial information. All data transfers are handled securely using SSL encryption technology.

To learn in detail how your personal information is collected, stored and used, please read our Privacy Policy, where all aspects of data protection are clearly explained.

Account Security Responsibilities

• It is your responsibility to keep your account login details completely confidential.
• If you log in from someone else's computer or device, make sure to log out at the end of the session.
• If you suspect unauthorised access to your account, notify jita live support immediately.
• You are advised to change your password regularly and to use a strong password.

jita live believes that gaming is a form of entertainment, and we are always mindful that it does not have a negative impact on any player's life. Our platform provides various tools to protect users.

To learn about options such as self-exclusion or setting deposit limits to protect yourself from gambling addiction or problematic gaming, visit our Responsible Gaming section, where all support information is available.

Responsible Gaming Guidelines

• You should never increase your bets to try to recover money you have lost.
• Never use borrowed money or funds meant for essential expenses to place bets.
• Set a fixed budget for gaming spending and stick to it.
• Play only for entertainment — not as a way to solve financial problems.
• If you suspect anyone under 21 is using the platform, please notify us immediately.

jita live reserves the right to temporarily or permanently close any account without prior notice in the following circumstances.

Reasons for Account Closure

• Violation of any part of these Terms.
• Providing false information during identity verification.
• Operating multiple accounts.
• Conducting fraudulent or suspicious transactions.
• Abusing the bonus system to gain an unfair advantage.
• Harassing other users or staff.

User's Own Closure Request

If you wish to voluntarily close your account, please notify our support team via 24/7 live chat or email. Any eligible withdrawal requests will be processed before the account is closed.

jita live is committed to providing the best service through its platform. However, the platform's liability is limited in the following areas.

• Any issues caused by loss of internet connection or the user's device.
• Service disruptions from third-party payment providers (bKash, Nagad, etc.).
• Temporary service disruptions due to unexpected technical issues.
• Unauthorised access to an account due to the user's own negligence.

jita live guarantees the accuracy of information on its platform; however, game outcomes are not predetermined and there is a risk of losing money on every bet.

jita live reserves the right to partially or fully modify these Terms at any time. Modified terms will take effect as soon as they are published on this page.

For important changes, jita live tries to notify registered users via email or platform notifications. Continued use of the platform after changes have been made will be considered as your acceptance of the updated terms.

If you have any questions or feedback about these terms, the jita live support team is always ready to help. Use the following channels to get in touch with us.

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.
• Email: [email protected]

Read the About Us page to learn about us, our values, and details of our services. Visit the FAQ section for answers to common questions.